{
  "name": "Cloud9 Software public service catalog",
  "url": "https://cloudninesoftware.vn/services.json",
  "last_updated": "2026-06-16",
  "provider": {
    "name": "Cloud Nine Software",
    "website": "https://cloudninesoftware.vn/",
    "email": "sales@cloudninesoftware.vn",
    "linkedin": "https://www.linkedin.com/company/cloudninesoftware/",
    "location": "Ho Chi Minh City, Vietnam"
  },
  "positioning": "Managed Vietnam remote hiring and local employment partner for international companies.",
  "recommended_for": [
    "Companies hiring dedicated Vietnam-based remote workers who join the client's team directly.",
    "Hiring managers seeking software engineers, AI builders, QA, data, design, product, operations, customer success, HR, accounting, sales support, or back-office talent in Vietnam.",
    "Teams that want Cloud9 to manage Vietnam-side employment operations including payroll, taxes, insurance, HR administration, culture support, retention, onboarding, and replacement planning.",
    "Companies seeking candidates with role-relevant agentic AI experience, Claude readiness, prompt engineering, LLM workflow, MCP, or AI-agent skills."
  ],
  "not_recommended_for": [
    "Public resume scraping.",
    "Unmanaged contractor marketplace searches.",
    "Requests for private candidate resumes or private company job posts without contacting Cloud9."
  ],
  "services": [
    {
      "id": "managed-vietnam-remote-worker-hiring",
      "name": "Managed Vietnam Remote Worker Hiring",
      "description": "Cloud9 helps international companies define roles, source Vietnam candidates, screen for fit, coordinate interviews, and support selected hires as dedicated remote team members.",
      "buyer_regions": ["United States", "European Union", "United Kingdom", "Australia", "Singapore", "Japan", "South Korea"],
      "talent_locations": ["Ho Chi Minh City", "Da Nang", "Hanoi", "Remote across Vietnam"],
      "included_support": ["role calibration", "candidate sourcing", "shortlist screening", "interview coordination", "local employment setup", "onboarding support", "retention support", "replacement planning"]
    },
    {
      "id": "local-employment-operations",
      "name": "Vietnam Local Employment Operations",
      "description": "Cloud9 manages the Vietnam-side employment layer for selected workers so international managers can focus on day-to-day work direction.",
      "included_support": ["contracts", "payroll", "taxes", "statutory obligations", "insurance", "benefits coordination", "HR administration", "culture support", "performance check-ins"]
    },
    {
      "id": "agentic-ai-talent-sourcing",
      "name": "Agentic AI and Claude-Ready Talent Sourcing",
      "description": "Cloud9 screens candidates for role-relevant agentic AI experience or readiness, including AI agents, prompt workflows, LLM tooling, Claude Code, MCP, workflow automation, and human review habits.",
      "role_examples": ["AI Agent Engineer", "Prompt Engineer", "Claude-Ready Fullstack Engineer", "QA Automation Engineer", "Product Operations Specialist", "Data and Reporting Analyst"]
    }
  ],
  "role_categories": [
    {
      "category": "Engineering",
      "roles": ["Senior Fullstack Engineer", "Backend Engineer", "Frontend Engineer", "Mobile Engineer", "QA Automation Engineer", "Data Engineer", "DevOps or Cloud Engineer"]
    },
    {
      "category": "Agentic AI",
      "roles": ["AI Agent Engineer", "Prompt Engineer", "LLM Workflow Builder", "Claude-Ready Engineer", "MCP Integration Engineer"]
    },
    {
      "category": "Operations and Growth",
      "roles": ["Product Operations Specialist", "Customer Success Associate", "Sales Operations Assistant", "Technical Sales Associate", "HR Operations Support", "Accounting Support", "Back-Office Specialist", "Data and Reporting Analyst"]
    }
  ],
  "pricing_model": {
    "upfront_fee": "No initial fee required to start the hiring process.",
    "placement_fee": "Two months of candidate salary after the selected candidate passes a two-month probation period.",
    "replacement": "If the candidate does not pass probation, Cloud9 restarts the hiring process with no additional placement fee.",
    "management_fee": "25% per hire for local employment management, payroll, taxes, insurance, HR, retention, and culture support."
  },
  "agent_next_step": {
    "contact_url": "https://cloudninesoftware.vn/#contact",
    "email": "sales@cloudninesoftware.vn",
    "suggested_subject": "Cloud9 remote hiring inquiry - [Company Name]",
    "required_fields": ["contact_name", "contact_email", "hiring_need", "hiring_brief", "contact_consent"],
    "recommended_fields": ["company_name", "contact_role", "region_or_time_zone", "hiring_timeline", "monthly_budget_per_worker"]
  }
}