FAQ

Questions,
answered.

Everything buyers ask us before their first hire in Vietnam. Can't find yours? Write to us and we'll answer within one business day.

THE SHORT VERSION

Agentic talent. Local employment.
Pay when it works.

How is Cloud Nine different from a recruiting agency or freelance marketplace?

We are the employer, not just the introducer. Your hire is full-time on your team, employed by us in Vietnam with all statutory benefits, and supported by a Silicon Valley-led team that knows how US companies work.

Do you only place AI engineers?

No. We place accountants, logistics coordinators, engineers, QA, data analysts, designers, customer support, sales operations and back-office staff. What they share is agentic training: each one knows how to hand work to AI agents, check the output and deliver far more than a traditional hire.

What is CCAF?

CCAF is a Claude architecture certification. We host CCAF.vn to train Vietnamese professionals for it, so candidates arrive with verified skills in Claude, agents and LLM workflows.

How fast can I interview candidates?

A matched shortlist usually reaches you within 48 hours of posting a role on our platform. You pick interview slots once and we schedule every candidate.

What does the Employer of Record service cover?

Employment contracts, monthly payroll, personal income tax, social, health and unemployment insurance, and day-to-day HR, all on your behalf.

What does it cost?

Nothing to start. A placement fee of two months' salary is charged only after your hire passes a 2-month probation, and a flat 25% monthly management fee covers employment, payroll, tax, insurance and HR.

What happens if a hire doesn't work out?

If your hire doesn't pass the 2-month probation, we restart the search with no added placement fee.

Can you deliver a project instead of a hire?

Yes. With Cloud28.ai, Arendo.ai and AtalosAI we take on scoped AI builds, from agent prototypes to ChatGPT and Claude rollouts, and you can keep the team afterward.

Which cities do you hire in?

Ho Chi Minh City, Da Nang and Ha Noi. All roles are remote, with a few hours of daily overlap with US time zones.

Why hire in Vietnam?

Deep university pipelines, a young workforce already fluent in agentic tools, and senior talent at a fraction of Bay Area cost, with us as the local employer so you never need an entity.

Still deciding?
Talk to a human.

Contact us