Privacy Policy

How this site collects, uses, shares, retains, and protects personal information.

Legal operator: Cloud Nine Software, Limited Vietnam

Privacy contact: sales@cloudninesoftware.vn

Postal address: 23 Tran Van Sac, Thao Dien, Ho Chi Minh City, Vietnam

Effective date: 2026-11-12

Publication status: owner-authorized for this release. This policy has not been represented as external legal advice or counsel review.

Information we collect

We collect information you submit through hiring, candidate, contact, and project forms, including names, contact details, role or service needs, and documents you choose to upload. We also process limited technical information needed to deliver and secure the website. Optional analytics is processed only after consent.

How we use information

We use submitted information to respond to requests, evaluate applications, match talent and roles, provide requested services, prevent abuse, secure the website, and meet applicable legal obligations. Where consent is the basis for optional analytics, you may withdraw it at any time through Cookie Settings.

Service providers and international processing

We use service providers for website hosting, private submission storage, communications, security, and consented analytics. They process information only for the relevant service. Processing may occur outside your country; safeguards required by applicable law are used where necessary.

Retention and security

We retain information only while needed for the request, the working relationship, security, dispute handling, and applicable legal obligations, then delete or de-identify it under our operational retention process. We use access controls and private storage, but no internet transmission or storage system is completely secure.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Contact sales@cloudninesoftware.vn. We may verify a request before acting. You may also complain to the competent privacy authority where that right applies.

Children and policy changes

This business website is not directed to children under 13, and we do not knowingly solicit their personal information through the website. We will post material changes on this page and update the effective date.